Product Claim Admin

The Product Claim Admin will be responsible for inspecting and resolving issues related to product returns and refunds. This includes communicating via chat and phone with customers and sellers to gather necessary information for consideration. Analyzing evidence from both parties will lead to an evaluation and decision to resolve the issues that arise. Applicants must have a Vocational Certificate (PVS) or Bachelor's degree in any field and be no older than 30 years old. Experience in customer service, call centers, or complaint handling will be considered a plus. Additionally, applicants must be proficient in basic computer programs such as Word, Excel, and Google Sheets. The salary for this position is 15,000 Baht per month, with additional benefits including performance incentives, social security, work equipment, 12 days of annual leave, and personal leave after the probation period. The work location is RASA TWO Building, Bangkok, near the Phetchaburi MRT station.

Vocational Certificate (PVS) and Bachelor's degree in any field, age not exceeding 30 years, previous experience in customer service/call center/complaint handling considered a plus, proficient in basic computer programs such as Word, Excel, Google Sheets.